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Orders
Below are some of are common questions about orders
How do I make a purchase?
Click “Add to Cart,” then go to your cart and click “Checkout.” Enter your shipping and payment details, confirm your order, and you’ll receive an instant confirmation email. Your new timepiece will soon be on its way to you!
Can I change my shipping address after placing an order?
Yes, if your order hasn’t been dispatched yet. Reach out to our support team immediately.
Can I cancel my order?
Yes — as long as it hasn’t been shipped. Contact us quickly with your order number.
How will I know if my order is confirmed?
You’ll receive a confirmation email with your order number and details right after purchase.
How do I know if my order is confirmed?
Right after you place your order, we’ll send a confirmation email to the address you provided. This email will include your order number, item details, and payment confirmation. If you don’t see it in your inbox within a few minutes, check your spam or promotions folder.
Can I change my shipping address after my order is placed?
Yes — if your order hasn’t been shipped yet. Contact our support team as soon as possible with your order number and the correct address, and we’ll update it for you. Once the package is dispatched, we won’t be able to make changes.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Where do you ship?
We ship all across Pakistan, delivering to major cities and remote areas alike.
Can I schedule a delivery date?
Currently, we can’t guarantee specific delivery dates, but you can contact us to request preferred timing and we’ll do our best to help.
When will my order be shipped?
Orders are usually delivered within 3–5 working days. Some remote locations may take a little longer.
How much does shipping cost?
We offer free shipping on all orders across Pakistan — no minimum spend required.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow your package’s journey.
